Authentication

The Open API uses API keys (prefixed mono_) to authenticate requests. All requests must include a valid key in the Authorization header and be made over HTTPS. Keys are shown only once when created, so keep them secure and never share them in public repositories or client-side code.

curl https://customer.monotree.com/api/open/v1/walls \
  -H "Authorization: Bearer mono_your_token_here" \
  -H "Content-Type: application/json"

Scopes

Each token has scoped permissions — for example, read:posts allows reading posts while write:posts allows creating, updating, and deleting them. A request that requires a scope you don't have returns 403 Forbidden.

ScopeCapability
read:posts, write:postsRead or create/update/delete posts
read:comments, write:commentsRead or create/update/delete comments
write:mediaUpload media files
read:announcements, write:announcementsRead or create/update/delete announcements
read:handbooks, write:handbooksRead or create/update/delete handbooks and chapters
read:courses, write:coursesRead or create/update/delete courses and chapters
read:journeysList journeys and read per-user journey status
read:achievements, write:achievementsList achievements, their awards and the awards a user holds, or create, update and award achievements
read:articles, write:articlesRead or write article content (elements)
read:events, write:eventsRead or create/update/delete events
read:calendar_entries, write:calendar_entriesRead or create/update/delete calendar entries
read:calendar_event_types, write:calendar_event_typesRead or create/update calendar event types
read:localesList the platform's active languages
read:users, write:usersList users, or create/delete users and set profile pictures
read:groups, write:groupsList groups, or create groups
read:org_chartRead the organizational chart
read:wallsList walls
read:statsRead aggregated statistics
read:managerhubRead Manager Hub team and progress reports
read:surveysRead surveys and answers
read:formsList and read forms (whistleblower forms excluded)
read:formresponsesRead form responses incl. public comments and internal notes
read:certificates, write:certificatesRead or create/update/delete certificates and assign them
read:certificatetypes, write:certificatetypesRead or create/update/delete certificate types
read:staff_cards, write:staff_cardsRead or create/update/delete staff cards
read:webhooks, write:webhooksRead or create/update/revoke outgoing webhook endpoints
read:incoming_webhooks, write:incoming_webhooksRead or create/update/revoke incoming webhooks
read:bots, write:botsRead or create/update bot users
write:chat_messagesSend a direct message to a user as a bot, and pin bot messages
write:notificationsSend notifications to the activity feed of groups and users

read:todolists also exists. It has no HTTP endpoint and is only used by the MCP server.

Checking a token

GET /token describes the token you call it with: its name, its scopes and when it expires. It works with any valid token and needs no scope, so use it to check a token at setup instead of waiting for the first 403.

GET
/api/open/v1/token

The calling token's name, scopes and expiry

curl https://customer.monotree.com/api/open/v1/token \
  -H "Authorization: Bearer mono_your_token_here"
{
  "data": {
    "name": "Rewards integration",
    "scopes": ["read:achievements", "read:users"],
    "expires_at": null
  }
}

expires_at is null for a token that never expires. A revoked or expired token gets 401, like on every other endpoint.

Authorship

When creating a token, you choose who content is attributed to. Select Myself to have posts and announcements appear under your name, or System user to attribute them to the platform. This cannot be changed after the token is created.

IP restrictions

You can optionally restrict a token to one IP address (no ranges or lists). If set, requests from any other IP are rejected with 403. Useful for server-to-server integrations with a static egress IP.

Expiration

Tokens may have an expiration date. Expired tokens return 401 Unauthorized.

Feature-gated endpoints

Some endpoints belong to features that are switched on per company: Org Chart, Manager Hub and Achievements. If the feature is off, those endpoints return 403 with the message The <feature> feature is not enabled. even with the right scope. Ask your Monotree contact to enable it.